
Exam day can be daunting. You must read a client’s situation, spot key details and apply rules—all under time pressure. Many learners struggle with the mortgage scenario questions in CeMAP 3.
This article offers a clear, four-step framework to help you work through each case study. You will learn how to extract facts, match them to suitable products, apply regulations and structure your answers with confidence. Follow this guide, and you will save time, reduce errors and improve your exam performance.

Understanding CeMAP Mortgage Scenario Questions
What Are Scenario-Based Questions?
Scenario questions present a client profile and ask you to make mortgage recommendations. Each case study usually contains several questions on affordability, product selection and compliance.
Why Mastering Them Matters
These questions carry significant exam marks and mirror real advising tasks. Success here boosts your overall CeMAP 3 score and prepares you for day-to-day client work.
Step 1
Read the Scenario Carefully
Spot the Key Facts
- Income and outgoings
- Deposit size and source
- Credit history details
- Client objectives (e.g. first-time buyer, remortgage)
- Regulatory triggers such as loan-to-income ratios and stress tests
Highlight & Note-Take Techniques
Use margin notes or a simple table to record facts. This keeps important details in view when you craft your answer.

Step 2
Map Facts to Mortgage Products
Identify Customer Needs
Decide if the client needs a fixed or variable rate, short or long term, and any special features such as overpayments or portability.
Match Features & Benefits
- Product A – low deposit requirement for first-time buyers
- Product B – flexible overpayments for clients planning extra payments
Use a Comparison Table
A quick-scan table helps you weigh options under exam time constraints. List rate, term, fees and special conditions side by side.

Step 3
Apply the Regulatory & Ethical Framework
Key Regulations to Recall
- FCA Mortgages: Conduct of Business sourcebook (MCOB)
- Affordability and stress-testing rules
- Treating Customers Fairly (TCF) principles
Embedding Compliance in Your Answer
Think of a statement of the exact rule when you make a recommendation.
Look if any answers relate or similar to your suggestion

Step 4
Structure & Articulate Your Answer
Use the “STAR” Approach
- Situation – Briefly restate the client’s profile
- Task – Define what you must achieve (e.g. secure a mortgage within budget)
- Action – Explain your recommendation and its fit
- Result – Describe the benefit for the client and compliance
Exam Day
This will help during your exam when you get to the multiple choice questions having a good understanding in your head of the requirements.

Practice Tips & Resources
- Do 10-minute daily drills on one case study.
- Review answers against the official LIBF marking grid.
- Internal links: Case Study Masterclass, Exam Pitfalls
- External sample questions from the LIBF website.
Ready to build real exam skills? Sign up for our live CeMAP workshop today.
Common Pitfalls to Avoid
- Writing too much without clear structure.
- Omitting regulatory references.
- Rushing and missing key facts.
Ready to build real exam skills? Sign up for our live CeMAP workshop today.
Frequently Asked Questions
How many mortgage scenario questions are in CeMAP 3?
6 case studies, each with 10 related questions.
How much time should I spend per scenario?
Aim for 12–15 minutes to allow a final review.Can I bring formula sheets into the exam?
No. You must memorise key ratios such as LTV and stress-test rates.What’s the best way to mark my practice answers?
Use the LIBF marking grid and get peer feedback.Conclusion
You now have a repeatable method to tackle mortgage scenario questions in CeMAP. By reading carefully, mapping facts to products, applying regulations and structuring answers, you will work more efficiently and accurately. For hands-on practice and live feedback, sign up for our CeMAP workshop. Good luck with your revision!
Ready to start? Watch the CeMAP Study Hub demo on YouTube here and explore Futuretrend’s CeMAP home-study training here. These resources will guide you on a clear path to your own CeMAP success. Good luck with your studies!